Votre mission :

Our client is a world-wide leader in the design, development and installation of industrial scanners for automation in the timer industry. Part of a German Group, which is producing machines and systems for solid wood and panel production. We are currently growing; therefore, we are hiring an Installation Technician / Engineer for our office located in Foetz, Luxembourg.

Your Missions

Supervised by a Service Manager, you will BE in charge of handling the installations of our machines located all over the world. As we have a rotation system inside the Service team, there are inhouse tasks as well that are part of the daily operation. The travelling portion can represent up to 25% of the time.

To be more precise, you will have to provide these following tasks :
- Prepare a new machine for a Factory Acceptance by the customer before shipping
- Installation of the machines at the customers factory
- Train customers on their new machine
- Service existing machines
- Provide technical assistance and support for incoming queries related to computer systems, software, and hardware (vision systems)
- Identifies, researches, and resolves technical issues for end users
- Have a strong awareness for technical contents and suggest improvements for an increased reliability

Votre profil :

Your Profile

- You have a degree in automation, electronics, electrical or computer sciences (minimum Bachelor degree)
- You have received qualifying training in electricity
- You are open minded and ready to work in a multicultural environment;
- You have a great Team Spirit which is really important to share your daily tasks with your future colleagues in an open space.
- You have the ability to work in autonomy
- You have excellent communication (oral and written) skills in English and German (Any other European Language is considered as an asset).
- You have proven analytical and problem-solving abilities even under high pressure situations

IT would BE even more perfect if:
- You have at least 2-3 years' experience in a similar position is considered an asset.
- You are proactive, flexible and multi-task.
- You have experiences in vision systems
- You have the ability to follow up on incidents and to set priorities.

A propos de MENWAY :

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